Tuesday, February 5, 2013

Case Study No. 0769: Staff of the Willis N. Hackney Library

Welcome to the Library (Part 1)
This is part one of the Barton College Library's movie "Welcome to the Library." This movie is intended to be shown to students in order to give them a good idea of the services that the Hackney Library at Barton College can provide to its patrons. We hope that you find the video both informative and entertaining. Don't forget to watch part two (which can be found here - http://www.youtube.com/watch?v=rh66xgr8d7Y ) of the video after you've finished part one!

For more information about "Welcome to the Library" please visit our web page about the movie here - http://library2.barton.edu/libraryinformation/libvideo.asp

Also visit our main page for more about the Hackney Library at Barton College - http://library.barton.edu/

Thanks for stopping by!
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Hackney Films

Welcome to the Library
Hackney Instructional Films
Copyright MMVIII
Barton Stone Productions
Hackney Films Inc.

[scene opens with black and white footage of a male student walking outside of the college campus]
NARRATOR: Meet Brad, he is an entering freshman at Barton College in Wilson, North Carolina.
[he turns and gives the camera a thumbs up]
NARRATOR: Brad is excited about starting college, and he knows that while he was properly prepared in high school to enter college, there are many new things for him to learn.
[cut to more black and white footage of Brad walking around campus]
NARRATOR: Brad also knows from high school the the library has a lot of resources to help him succeed.
BRAD: Hello there. My name is Brad, and I'm really excited about being here at Barton College ... Go Bulldogs! I'm also looking forward to learning while I'm here, and getting prepared for my future. I think I'll swing by the library and see what resources are available for me to use. I heard the librarians here at Barton are really nice and helpful. I think I'll go by there now and see them.
[cut to an exterior shot of the Willis N. Hackney Library, as Brad walks up the steps to the front entrance]
NARRATOR: Brad took a tour of campus during orientation, and knows that the library is just up the walk from the bell tower.
[cut to inside the library]
NARRATOR: When Brad enters the library, the first place he sees is the circulation desk. At the circulation desk, Brad is greeted by a friendly library staff person. This may be a fellow student, as the library hires work study students to help keep the library running.
[he walks up to a female student sitting at the desk]
BRAD: Hello! My name is Brad, and I'm an incoming freshman here at Barton.
SALLY: Well hello, Brad! My name is Sally, and I am a work study student working the circulation desk here at Hackney Library. How may I help you?
BRAD: This is my first time in the library. In my high school, I was able to check out books. Can I do that here as well?
SALLY: Why yes, you can check books out as well as other other items, as long as you have an affiliation with Barton College. Once you are registered for classes, your name goes into our system, and you are able to check out materials that you may need to help you during your time here.
[Brad stares blankly, as he nods his head and smiles]
SALLY: Even after you graduate, the library allows alumni to check out books. But checking out books is only one of the services that we offer, there are many others.
BRAD: Really? Could you please tell me more about these services?
SALLY: Well, I would be happy to, but my shift is ending. I would stay later, but I have to go to class. Let me get the library director to assist you. You will find all the people who work in the library are friendly and always willing to help.
BRAD: Gee, thanks!
[he shakes her hand, then cut to an older man (suit and tie, thick dark glasses, crewcut) walking in and shaking his hand]
LIBRARY DIRECTOR: Hello, Brad! Sally tells me you have some questions about our services here in the library.
BRAD: Boy, do I! I used my library back in high school, but I know that a college library is much different!
LIBRARY DIRECTOR: Why yes, it is different, but there are some things that are the same.
[cut to a closeup of the library director's face]
LIBRARY DIRECTOR: And I will try to point those out to you as we go along. First, I should tell you that the library has different collections depending on the type of material. And that while you may use anything in any collection, different rules may apply. Some items may only be used in the library, while others may be checked out. Most of the items that are only used in the library are located on the first floor. When you enter the library, the reference collection is to the left.
[cut to a shot of the library's reference section]
LIBRARY DIRECTOR: [in voice over] Here you will find books, mostly, that will provide succinct answers to questions you may have.
[cut back to the library director at the circulation desk]
LIBRARY DIRECTOR: This is where you will find dictionaries, encyclopedias, almanacs, statistical yearbooks, and that type of thing. The books in this area are arranged on the shelf in call number order. You probably remember that from other libraries you have visited. At the Hackney Library, we use the Dewey Decimal System for most of our collections. Again, you're probably familiar with this system, but if you have trouble locating a book, please let us know. We will be happy to assist you. Also, if you know the general subject areas, you can always browse the shelves.
[cut to another shot of the library director]
LIBRARY DIRECTOR: On the first floor, you will find the periodicals section.
[cut to a shot of the library's "Paper Journals" section]
LIBRARY DIRECTOR: [in voice over] The materials in this area are arranged alphabetically by title. Here are magazines and journals, where issues go back for many years.
[cut back to the library director at the circulation desk]
LIBRARY DIRECTOR: Sometimes, the most current issues are kept near the front of the library, for browsing. Remember, these items must be used in the library. However, we do have copiers in the library ...
[cut to a shot of the library's photocopiers]
LIBRARY DIRECTOR: [in voice over] And for a few cents, you can make photocopies of articles.
[cut back to the library director at the circulation desk]
LIBRARY DIRECTOR: Or, if you prefer, you can scan the article and send it to your email account for free. We will be glad to assist you with this if you need it.
[cut to another shot of the library director]
LIBRARY DIRECTOR: The first floor is where you will find audio-visual materials and maps.
BRAD: That's swell, but what about the books for me to check out?
LIBRARY DIRECTOR: Ah yes, you'll find most of those on the second floor, where the journal collection's located.
[cut to a shot of the library's stacks area]
LIBRARY DIRECTOR: [in voice over] This is where you'll find all subject matters, and they are also arranged by their Dewey call number.
[cut back to the library director at the circulation desk]
LIBRARY DIRECTOR: But we have a fiction collection there, as well as a curriculum lab.
[cut to a shot of the library's curriculum lab]
LIBRARY DIRECTOR: [in voice over] The curriculum lab is used mostly by students who are education majors.
[cut back to the library director at the circulation desk]
LIBRARY DIRECTOR: Here, you will find the textbooks that are used in North Carolina schools, as well as other items to help with lesson plans or to help with teaching.
[Brad nods]
LIBRARY DIRECTOR: Both the fiction collection and the materials in the curriculum lab are arranged using an order that is different from Dewey, so please remember to ask if you're having trouble locating anything. The second floor is where you'll also find the microform room.
[cut to a shot of the library's microfilm readers]
LIBRARY DIRECTOR: [in voice over] For some journals and magazines, we collect back issues and microform.
[cut back to the library director at the circulation desk]
LIBRARY DIRECTOR: Again, we will be glad to assist you in how to use these materials, and the equipment that goes with them. Needless to say, the microforms have to be used in the library. However, another place with materials that can leave the library is on the first floor near the entrance. This is where you will find our paperback exchange area. When you have time for leisure reading, you may want to browse this area.
[cut to a shot of the library's paperback carousel]
LIBRARY DIRECTOR: [in voice over] If you see something there, you can take it without even checking it out.
[cut back to the library director at the circulation desk]
LIBRARY DIRECTOR: However, we encourage you to leave books there as well. If you have a paperback that you have read, and you are through with it, then leave it behind for a fellow student to enjoy.
BRAD: Gee, thank you for telling me about the materials in the library!
[he turns to the camera and smiles blankly]
NARRATOR: Notice how Brad uses words like "please" and "thank you." He smiles and stands up straight. Notice his clean clothes and fresh appearance ... Good manners, good hygiene, and good posture are an easy way to let others know that you are a nice honest person and treat others with respect.
LIBRARY DIRECTOR: Well, you are certainly most welcome, but that is not all the library has to offer. We have computers available to use.
[cut to a shot of the library's computer terminals]
LIBRARY DIRECTOR: [in voice over] Both on the first floor and general areas ...
[cut back to the library director at the circulation desk]
LIBRARY DIRECTOR: And in private study rooms on the second floor. We also have laptop computers that you can check out, or you may bring your own laptop to use, because Hackney Library is equipped with wireless access throughout the building.
[cut to Brad and the library director standing in the stacks]
LIBRARY DIRECTOR: Also, the second floor is our quiet area.
[a male student sitting in a nearby carrel desk looks over and shushes them]
LIBRARY DIRECTOR: [whispers] Sorry ...
[he turns back to Brad]
LIBRARY DIRECTOR: This is set aside as a quiet place for you to study, with individual carrels and study rooms.
[cut back to Brad and the library director at the circulation desk]
BRAD: But sometimes I like to study with a group of students.
LIBRARY DIRECTOR: As do other students! That's why we have group study rooms, and each of these is equipped with a television and appropriate video-playing equipment.
[cut to a shot of some of the library's study areas]
LIBRARY DIRECTOR: [in voice over] Also, the first floor has tables, chairs, and other comfortable furniture to meet with friends and study or collaborate on projects.
[cut back to the library director at the circulation desk]
LIBRARY DIRECTOR: This area is not zoned as a quiet space, but we do ask you to be respectful and mind excessive noise.
BRAD: Jeepers! You mean I don't have to whisper?
LIBRARY DIRECTOR: No, on the first floor, you may talk in a regular inside voice. But please don't shout, and be mindful that you're not getting too loud so that it distracts your fellow students. We always want you to feel welcome and comfortable. You may even have food and drink in the library!
[cut to a shot of the library's vending machines]
LIBRARY DIRECTOR: [in voice over] In fact, we have vending machines!
[cut back to the library director at the circulation desk]
LIBRARY DIRECTOR: Again, we ask that you be respectful and keep everything within reason. We prefer that whatever drinks you bring in have some type of lid to them, and that you keep the food to snack types. We don't like for people to bring in dinner to eat here, but popcorn, pretzels, and other snack type items are fine. Please, make certain to dispose of your waste properly.
BRAD: Well, that makes sense! We wanna keep the library looking nice and tidy for the other students who have to use it!
LIBRARY DIRECTOR: Exactly, and we have really nice housekeepers who work to keep the library clean. We don't want to make anymore work for them!
BRAD: You said it! Hey, I just happened to think about something ... You've shown me all that I can do in the library, and what I can check out, but what if I can't find the information I need? May I ask you for help?
LIBRARY DIRECTOR: You certainly may, and I would be glad to help you in any way possible, but I may not always be available. However, another option would be to ask a reference librarian. The librarians at Barton College are faculty members who have a master's degree in library science, and who are trained to help you with all of your information needs. Almost all the time the library is open, there's a librarian on duty and they are always happy to help you. Let me introduce you!
[cut to the library director bringing Brad over to meet a female librarian (cardigan sweater, bow in her hair, cats-eye glasses on a chain) sitting at the reference desk]
REFERENCE LIBRARIAN: Hello, Brad! I understand that you're interested in learning about how the librarians can help you succeed here at Barton College!
BRAD: Yes, I am! Please tell me how you can assist me!
LIBRARY DIRECTOR: Well Brad, I'm leaving you in some very capable hands ... but before I go, I forgot to mention one other collection. Behind the circulation desk, we have the reserves collection.
[cut to a shot of the library's reserves collection]
LIBRARY DIRECTOR: [in voice over] Some of your professors may be items on reserves. These items can be books, articles, films, et cetera, that they want the whole class to have an opportunity to read or view.
[cut back to the library director at the reference desk]
LIBRARY DIRECTOR: When a professor tells you that something is on reserve, then come to the circulation desk and ask for it. We will retrieve it for you, and check it out to you. Again, reserve items for the most part can only be used in the library, but this assures that they are available to everyone.
BRAD: Gee, thanks! That was so informative!
LIBRARY DIRECTOR: It was my pleasure! Please don't forget to ask anytime you need assistance, and I hope to see you in here a lot!
[he leaves, as the scene fades to black]
NARRATOR: End of part one. Please turn over for part two.
["Reel Two" appears on screen, then cut back to Brad sitting at the reference desk]
REFERENCE LIBRARIAN: Brad, I am so pleased that you have taken the time to come and see us at Hackney Library, to learn how we might help you.
[cut to another shot of the reference librarian]
REFERENCE LIBRARIAN: While we are always ready to help when we can, we often get busier as we get further into the semester. Plus, it's always better to familiarize yourself with the resources we have, and to plan ahead. That way, you will have everything you need to be successful, and you will not be running around at the last minute trying to gather your materials. You can then spend more time analyzing and synthesizing the information, and write a better paper.
BRAD: Thank you for taking the time to talk to me, but I don't have a particular project in mind right now.
REFERENCE LIBRARIAN: That's just fine! We can go over the general resources today, and then when you do have a specific topic, you will have an understanding of what we have and then we can help you narrow your searching, and be more efficient in finding your information.
BRAD: That's great! Now, I was told that the collection is arranged by the Dewey call number, and that I could browse the shelves in the Dewey number range for the subject that I need. But what if I don't know the Dewey number?
REFERENCE LIBRARIAN: That is not a problem. A good idea is to find a particular book, and if that is in the subject area that you need, then you can look at the books around it.
BRAD: That makes sense, but how do I find a particular book?
REFERENCE LIBRARIAN: I'm glad you asked! All of the items in the library are catalogued in the online catalog. You can search the online catalog through the library's website. One of the most popular methods for searching the catalog is by keyword. However, that may not be the most efficient method, so you can also search by subject. If you know the author or title you need, you can search that way as well. Once you search your terms, you will receive a list of results, and each result will be for an item in the collection.
[cut to another shot of the reference librarian]
REFERENCE LIBRARIAN: When you look at a result record, you can find the location for which collection, whether or not the item is available, and finally the call number. Using the location and call number is how you can find the book on the shelf. Remember, we are always available to assist you at any time along the way, and if you have trouble finding the item on the shelf, we can help you look.
BRAD: Gee, that's swell! It's nice to know that I can do things on my own, but you are here if I need help. I was also told that paper journals are on the first floor of the library, is this where I can find articles to help me?
REFERENCE LIBRARIAN: Well yes, we do have paper journals here. However, that is only one of the places where you will find articles. We have many many more journals in electronic format.
BRAD: Golly, that's a lot! How do I know if I need a paper magazine, a journal, or an electronic version?
REFERENCE LIBRARIAN: I'm glad you asked! We have a tool online that you can look up a journal title, and it will tell you if we have the journal, in what format, and if it's available electronically, you can see all the different methods of access available here. However, the best way to find an article is to start with an index, and again we have these in both paper and electronic formats, though most prefer electronic. The electronic format we often refer to as databases, because these not only index articles, but are also how we have a lot of full-text electronic journals. We have general databases as well as subject-specific, and you can search these in a number of different ways.
[Brad nods and smiles blankly]
REFERENCE LIBRARIAN: To keep you from being overwhelmed, we will keep those until you have a particular project in mind. For now, it's best that you know we have these different resources available, and that we can help you select which resources are the best for you. Don't forget, all you have to do is ask!
BRAD: I won't! Y'know, I hear a lot of my friends saying that they find everything on the internet ... Are they using databases?
REFERENCE LIBRARIAN: It's possible, but they may also be referring to webpages or other types of internet resources. Again, we have a way to help you find these types of resources as well, and we can also help you learn to evaluate them to find out if they're appropriate for your use. Our library webpage is a good jumping-off point.
BRAD: Really? How do I get to your webpage?
[cut to a a screenshot of the Barton College website]
REFERENCE LIBRARIAN: [in voice over] Just point your browser to "library dot barton dot edu."
[cut back to the reference librarian at the reference desk]
REFERENCE LIBRARIAN: I'll also give you this bookmark, that has all of our information, as a reminder.
[she hands him a bookmark]
BRAD: Gee, thanks!
REFERENCE LIBRARIAN: Does that give you a good idea of what the library has to offer?
BRAD: Boy, does it ever! Thanks! But I just thought about something ... I know the library has a lot of resources, and a good number of books and journals, but what if I find that I need a book or article that the library doesn't have?
REFERENCE LIBRARIAN: Oh, I'm glad you asked! While we try to have as much as we can to help you, there are some items that we will miss. For this, we have have interlibrary loan!
[cut to the reference librarian standing next to a spinning globe]
REFERENCE LIBRARIAN: We have agreements with libraries around the world, that we can borrow materials from them for our patrons!
[cut back to the reference librarian at the reference desk]
REFERENCE LIBRARIAN: If you happen to need something that we don't have, just let us know and we can help you fill out an interlibrary loan request. That's another reason why it's good to start early, because it does take a little time to get these items in for you. We usually recommend two weeks. Again, all you have to do is ask! Is there anything else?
BRAD: I don't think so! You've been very helpful!
REFERENCE LIBRARIAN: I'm glad to do so, that's my job! I think you will find all of the library staff are ready to help at any time! We want you to be successful in your academic career here at Barton College! Please come back to see us often, and don't ever hesitate to ask questions!
BRAD: I will be back, and I will ask questions as well! I can't wait to get started on a natural project, now that I know about the Hackney Library and how helpful everyone is! Thank you!
[he shakes her hand, then gets up and leaves (jumping in the air and clicking his heels while doing so)]
[cut to Brad sitting in class, as a male professor (dressed in stereotypical graduation cap and gown) is pointing at various formulas written on the blackboard]
NARRATOR: The next day in class, assignments are handed out.
[cut to Brad walking around the stacks in the library]
NARRATOR: Brad knows exactly what he needs to do to succeed. He plans in advance. He searches the library catalog to find the books he needs.
[he stops and pulls a book from the shelf, opening it and nodding to himself]
NARRATOR: After locating the particular title he needs, he also browses the shelves around that title.
[cut to Brad walking out of the library carrying a stack of books (turning to the camera and giving a thumbs up before leaving)]
NARRATOR: Brad finds other titles there as well, and checks all of these materials out.
[cut to Brad sitting with the reference librarian at the reference desk]
NARRATOR: Brad talks with the reference librarians again, to find which databases are best for him to use, and he finds a good number of articles.
[cut to the library director at the circulation desk, where he hands a book to Brad]
NARRATOR: He even finds materials at other libraries, which the library gets for him through interlibrary loan.
[cut to Brad sitting in the library, reading his books and taking notes]
NARRATOR: Brad is well prepared to do his assignment.
[cut to Brad (wearing old-timey pajamas and a nightcap) as he gets into bed and pulls up the covers]
NARRATOR: The night before the assignment is to be turned in, Brad is ready to have a good night's sleep ...
[Brad suddenly opens his eyes and bolts up in bed]
NARRATOR: But oh no! He has forgotten one thing! What will he do?
[cut to Brad sitting in bed, typing on his laptop]
NARRATOR: Not to worry, Brad remembers that the library has twenty-four hour reference service available online through NCKnows.
[cut to a screen shot of the NCKnows website]
NARRATOR: He can access this through the website ...
[cut back to Brad sitting in bed, as he smiles and nods]
NARRATOR: Phew! That was a close one, but Brad knew the library would not let him down!
[cut to previous footage of Brad using library resources]
NARRATOR: Brad took the time to visit the library and talk with the library staff to learn about the resources. He planned in advance, and had all the materials he needed.
[cut to the professor handing Brad back his paper, then shaking his hand]
NARRATOR: It showed! The professor was pleased with his assignment, and Brad earned good marks!
[the professor and Brad both turn to the camera and smile, displaying the "A+" written on his paper ("Successful People and Etiquette: A Survey of Manners and their Impact on Individual Success by Brad Cleaver")]
NARRATOR: He is well on his way to a successful academic career at Barton College!
[cut to Brad (wearing his own graduation cap and gown) entering the library]
NARRATOR: When it comes to homework, don't worry or be sad ... be terrific and use the library like Brad!
[Brad turns to the camera and holds up his diploma]
NARRATOR: Visit the Hackney Library at Barton College, and you will be well on your way!
[the scene fades to black, as "For more information visit library dot barton dot edu" appears on screen]


From barton.edu:

Hackney Library's orientation video, "Welcome to the Library," was originally conceived as an idea to get students, especially student workers, involved in the work of the library. We brainstormed different ideas, and in so doing, started thinking about reaching out to students in general in the different ways that interest them. We then started thinking about using some of the social utilities (MySpace, Facebook, YouTube), which might be familiar to students. This then led to thinking about YouTube and library orientation. However, we came up with the idea after the end of the 2007-8 academic year and wanted something in place before the beginning of the 2008-9 year; therefore, we needed to work on it over the summer when we did not have a lot of students available. Because of this relative unavailability of students, the library staff became more involved in the process.

Our hope when we began talking about this project was to create something that was both informative and entertaining. We knew that if we became too serious, it would be dry and the students would lose interest and not watch it. We thought that we could make something that could be campy, fun entertainment and yet could educate as well. Once we started thinking about the project in this way, the idea of spoofing the educational films of previous decades came to mind, and we decided to pursue that angle.

Cast (In Order of Appearance)

* Brad--Jeremy Lowe
* Sally--Rose Copper
* Library Director--Rodney Lippard
* "Shusher"--Marcus Mayo
* Reference Librarian--Ann Dolman
* Dr. I. B. Teachin--Tony Tilley
* Student in Classroom with Brad--Bethany Horner
* Narrator--Steven Stewart

How the Video is Being Used

The main purpose of the video is to provide an orientation to Hackney Library and an overview of the collections and services available. The FYS (First Year Seminar) classes are asked to view this video prior to their library orientation session in the Fall. This gives the students a broad overview, allowing us to be more focused in our instruction.

About the Video

The script was written by the library director, Rodney Lippard, in about two days. Lippard, Steven Stewart (Circulation Supervisor), and Cynthia Collins (Friends of Hackney Library Staff & Weekend Librarian) held a read-through of the script one afternoon to make certain it flowed well.

Steven Stewart created a scene breakdown from the script and took on the role of videographer, director, sound engineer, and editor. The filming took place over four days and was shot on a Canon GL-1 DV camera. The compiling and editing took about two days, and the process of running it through the software to apply the aging filter took about eight hours. Final Cut Express was used for the video editing, and additional audio editing was done in Soundtrack. The titles and logos were created by Stewart in Photoshop and are based on the look of the original Cornet Educational Films title cards. In order to achieve the aged look, CGM's Aged Film LE filter was applied to the video in Final Cut, along with some additional jerkiness, movement, and skipping that was done manually in Final Cut.

The trailer and Parts 1 and 2 of the video have been posted on YouTube. Total running time of both parts combined is approximately 20 minutes. The trailer runs for just over two minutes.

Fun Facts about the Video

* The video premiered on Thursday, August 28, 2008 at a library open house.
* Brad's heel-kick was improvised by actor Jeremy Lowe. Besides being a fine actor, Lowe was also the 2008/2009 Student Body President while a student at Barton College. He is currently an admissions counselor for the college.
* Actors Rose Copper, Bethany Horner, and Marcus Mayo were all student workers at Hackney Library during the filming.
* The role of the professor (Dr. I. B. Teachin) is played by Mr. Tony Tilley, Director of Dining Services at Barton College.
* The part of the library director was originally written as being that of circulation supervisor; however, after the circulation supervisor became the director and videographer, the role in the video became that of library director.
* The eyeglasses worn by the library director are actually 3-D glasses from current 3-D movies with the lenses removed.
* The reference librarian and Sally, the student worker, are both wearing the same top and hair bow.
* Library Director Rodney Lippard sacrificed his beard for the production. After reviewing yearbooks from the 1950's, it became apparent that a beard would not be true to the period portrayed in the video.

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